FAQs

Are you curious about how ruff life works? Below are some of our frequently asked questions.  If you have more questions, please contact our manager/new client coordinator, Jessica at 401-667-7387 or jessicaruffliferi@gmail.com

How do you decide if my dog is a good fit for your daycare?

At ruff life, every dog completes a 90 minute evaluation before joining our daycare. During this session, we gradually introduce your dog to a few calmer dogs. If those introductions go well, your dog will join a small playgroup for the remainder of the session. Our evaluator observes their interaction throughout. If your dog's behavior is appropriate and they're comfortable in the group, you will be able to bring your dog for future daycare.

What veterinary information do you require?

We require all dogs are up to date on rabies, distemper/parvo and bordatella vaccines. We also require a negative parasite fecal within 30 days of the initial evaluation. This is so we can know that new dogs attending are free from parasites. We ask that you update this every six months. For safety and health, we also require all pups starting daycare to be at least six months old. We also require spay or neuter by 1 year.

Do you have dogs overnight that don't attend daycare?

Due to our unique overnight setup, we only offer overnights to dogs who attend regular daycare. The room used during the day transforms into a cozy shared sleeping space for all dogs spending the night. We have a big Murphy bed that comes down where the pups and our overnight person all sleep together.

What is regular daycare?

Regular daycare is a dog coming for a 1/2 day of daycare, at the very least, 1x a week, throughout the calendar year.

How much daycare does a dog need to attend before overnight/boarding?

We require all dogs to be coming to daycare 1x a week for at least one month prior to a trial overnight. Please note that some dogs may need more time to adjust to daycare before trying an overnight.

What is the difference between a half day of daycare and a full day of daycare?

A half day of daycare is anything up to four hours and a full day is anything over 4 hours.

Do you have specific daycare drop off times?

Yes. All daycare dogs must be dropped off between 7am and 10am on weekdays. We do not offer daycare on the weekends.

Do you have specific overnight drop off times?

Yes. For overnights we give owners a little more time.  All overnight dogs must be dropped off between 7am and 12pm on weekdays and 10am-12pm on weekend days.

Do you have specific pick up times for daycare or overnights?

No. You can pick up anytime during our open hours. Weekdays we are open 7am-7pm and weekends we are open 10am-5pm.

Are the dogs left alone when you are not open?

No. We have someone with the dogs 24/7 for 365 day a year.

How many dogs do you take a day?

We typically have between 50 and 70 dogs a day. All are divided into play groups/yards depending on size and energy levels.

How big is your facility?

We have approximately 3000 sq feet inside and 6000 sq feet outside.

Will my dog be crated or put in a secluded area for an overnight?

No. We do not regularly use crates for overnights. We have all dogs sleep slumber party style with our overnight human pack leader.

Does the price of an overnight stay include anything?

Yes! The price for an overnight is for a 24 hour period and includes a full day of daycare. Please note that your dog can stay longer than 24 hours, but this will incur a cost of a half or full day of daycare, depending on the time you picked up.

Is your daycare safe?

Yes! We pride ourselves on providing a safe, clean environment where dogs can have a great time. Our ruff life pack leaders are highly trained in reading dog behavior, and all playgroups are closely supervised. While incidents can happen and dogs can have off days-just like people-we do everything we can to ensure a safe environment for all. If a dog is struggling, we’ll work with them, and if necessary, temporarily separate or remove any dog that isn’t behaving safely.

Please note that daycare isn’t the right fit for every dog. Dogs who are very nervous or still working on basic training often have a harder time enjoying and thriving in a daycare setting.

Do you offer grooming?

Unfortunately, we do not offer full grooming. We only offer baths to dogs that are part of our daycare or overnights.

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